Privacy Policy:
Introduction:
MAHOTAKE INNOVATION TECHNOLOGIES (PRIVATE) LIMITED (hereinafter referred to as "we") attaches great importance to user privacy protection. This Privacy Agreement applies to your use of the CashJump application (hereinafter referred to as the "App") and is intended to explain in detail how we collect, use, store, share and protect your personal information. Please read this Privacy Agreement carefully and make sure you understand and agree to its terms before using the App.
Information Collection
Registration and Application Information
When you register an account or submit a loan application on this app, we will collect a series of necessary information, as follows:
Personal information permissions
When you register and apply for a loan, we will collect your name, ID number, contact information, bank card information, etc. in the form of a loan form. By analyzing this information, we can accurately assess your repayment ability and credit risk, match you with the most suitable loan product and amount, and ensure the compliance and security of the entire loan process. This information is also necessary to complete identity authentication, realize fund issuance and recovery. All collected information will be encrypted and uploaded to: https://ylyq.mahointecltd.online
Location permissions
When you use the APP, we will obtain your current approximate location through GPS positioning and other methods. On the one hand, our loan products only serve Sri Lankan citizens in Sri Lanka. If you are not in Sri Lanka, you will not be able to get a loan. On the other hand, we can also provide you with a more suitable loan amount and interest rate based on your current area and local financial policies. All collected information will be encrypted and uploaded to: https://ylyq.mahointecltd.online
Camera permissions
When you need to authenticate your identity (such as face recognition) or upload a photo of your ID card, the APP will request camera permissions. Photos or videos taken by the camera can be used to verify the authenticity of your identity and speed up the loan review process. At the same time, they can be used as part of the loan application materials to meet the compliance requirements of the regulatory authorities and ensure the legality and traceability of the loan business.All collected information will be encrypted and uploaded to: https://ylyq.mahointecltd.online
App list permissions
In order to push customized loan services to you more accurately, we need to obtain the list of apps actively installed on your current device. We can use the number and type of financial apps you have installed to help us determine your consumption tendencies and financial status. This information can be used as a supplementary reference factor for credit assessment, helping us to more comprehensively and accurately assess your credit risk, and then provide you with more reasonable loan plans and loan amount recommendations.All collected information will be encrypted and uploaded to: https://ylyq.mahointecltd.online
Contact information permissions
During the loan application review process, address book information can be used as a supplementary source of emergency contact information. When we are unable to contact you through the contact information you have reserved, if you encounter overdue repayments or other important matters that need to be communicated, we may try to contact your emergency contacts to ensure that we can communicate with you about loan-related matters when necessary. At the same time, in some cases, by analyzing information such as the frequency of your interactions with contacts, it can also assist in credit assessment and further improve the judgment of your credit status from a social dimension.All collected information will be encrypted and uploaded to: https://ylyq.mahointecltd.online
Device Permissions
The APP will obtain information such as your device model, operating system version, device identification code (such as IMEI, MAC address, etc.), device storage capacity, network status, etc. Information such as device model and operating system version helps us optimize the compatibility and performance of the APP on different devices, providing you with a smoother user experience and avoiding functional anomalies or freezes caused by device differences. The device identification code is used to uniquely identify your device, prevent account theft, ensure account security, and facilitate user behavior analysis and device management.All collected information will be encrypted and uploaded to: https://ylyq.mahointecltd.online
Usage data
During your use of this application, we will automatically record a series of usage data to help us understand user behavior, optimize service quality and improve user experience, as follows:
Login and operation records: time, location (based on IP address positioning), login method (mobile phone number login, third-party account login, etc.) of each login; your operation behavior in the application, such as the pages browsed (loan product introduction page, application progress query page, etc.), the buttons clicked (apply for loan button, repayment button, etc.), the content of the form filled in, etc. These records help us analyze the user operation process and find potential usage obstacles, so as to optimize the application interface and interaction design.
Loan-related records: loan application records (application time, application amount, type of loan product applied for, etc.), approval records (approval time, approval results, approval opinions, etc.), loan records (loan time, loan amount, loan account, etc.), repayment records (repayment time, repayment amount, repayment method, overdue records, etc.). These records are not only an important basis for our loan management, but also available for you to check at any time to understand your loan status and repayment situation.
Error and exception records: When an application encounters an error or exception, we will collect relevant error log information, including error type, time of occurrence, location (specific page or functional module), error code, etc. This information is used to quickly locate and solve application problems and ensure the stability and reliability of the application.
Information Security
(I) Security Measures
We use security technologies and management measures that meet industry standards to protect your personal information and prevent it from being accessed, used, leaked, tampered with or damaged without authorization. For example, we use encryption technology to encrypt, store and transmit sensitive information, such as your ID number and bank card information; and use network security equipment such as firewalls and intrusion detection systems to prevent network attacks and malware.
We have established a sound information security management system, provide information security training to employees, ensure that employees understand and comply with the company's privacy policy and security regulations, and strictly limit employees' access to your personal information. Only authorized employees can access and process your information.
(II) Security Incident Handling
If a personal information security incident occurs, we will immediately activate the emergency plan and take measures to reduce the impact of the incident. For example, promptly notify users who may be affected, inform them of the basic situation of the incident, possible impact, and remedial measures we have taken.
In accordance with the requirements of laws and regulations, report security incidents to relevant regulatory authorities and cooperate with regulatory authorities in investigations and handling. We will conduct in-depth analysis of security incidents, summarize lessons learned, and improve our security measures and management processes to prevent similar incidents from happening again.
Your rights
(I) Right of access
You have the right to access your personal information on our platform at any time, including account information, loan application information, repayment records, etc.
You can query and view your personal information in the relevant functional modules by logging into this loan software.
(II) Right of correction
If you find that your personal information collected and stored by us is wrong or inaccurate, you have the right to ask us to correct it.
You can submit a correction application to us through the feedback channel in the software or contact our customer service, and we will handle it in a timely manner after verification.
(III) Right of deletion
In compliance with the provisions of laws and regulations, you have the right to request us to delete your personal information.
For example, if our processing of your information violates the provisions of laws and regulations, or your personal information is no longer necessary to achieve the purpose of our service, you can make a deletion request to us.
We will process the request as soon as possible after receiving it and complete the deletion operation within the period prescribed by law.
(IV) Right to withdraw consent
You have the right to withdraw your previous consent to our collection and use of your personal information at any time.
You can withdraw your consent through the settings function in the software or contact our customer service.
However, please note that withdrawing consent may affect your continued use of some of our services, as some service features rely on your consent authorization.
(V) Right to complain
If you have any questions, comments or complaints about our privacy policy or personal information processing behavior, you can contact us through the contact us method below.
We will communicate with you and handle your questions in a timely manner after receiving your feedback, and try our best to meet your reasonable demands.
VII. Protection of minors
We attach great importance to the protection of personal information of minors. This loan software does not provide services to minors, and we will not intentionally collect personal information of minors.
If we find that the personal information of minors has been collected inadvertently, we will immediately take measures to delete the relevant information.
If you are the guardian of a minor and find that your child has used our software and provided personal information without your consent, please contact us in time and we will assist you in handling it.
Update of Privacy Policy
We will update this privacy policy in a timely manner according to changes in laws and regulations, business development needs, and user feedback.
We will post the updated privacy policy in a prominent position in the software and prompt you to review it.
When the update of the privacy policy involves major changes, we will notify you through pop-ups, text messages, emails, etc. to seek your consent. Major changes include but are not limited to:
Major changes in our service model, such as major changes in business functions, the purpose, method and scope of processing personal information;
Changes in the main objects of sharing, transfer or public disclosure of personal information;
Major changes in your control over personal information and the way you exercise it;
Changes in the responsible party and contact information of our privacy policy.
Validity of Terms
If any term of this Privacy Policy is deemed invalid or unenforceable, it will not affect the validity and enforcement of other terms.
We will try our best to modify the invalid or unenforceable terms to make them comply with the requirements of laws and regulations and try to keep them consistent with the purpose of the original terms.
Please read this Privacy Policy carefully and contact us at any time if you have any questions.
We will continue to be committed to protecting your personal information security and privacy rights and provide you with high-quality and reliable loan services.
ContactUsWhetheryouwanttolearnmoreaboutourloanproducts,needhelpwithaproblemorhaveanyquestions,
wearehappytohelp.Pleasecontactusvia:CustomerService:PhoneSupport:+94759362713(MondaytoFriday9:00-18:00)
Email:mailto:MAHOTAKE10100@outlook.comAddress:91/5,KuruduwattaRoad,2ndLane,Pitakottepostcode:10100